I am using the manual clean for data.com and SFDC group.
When I clean a contact everything works great. I import missing data from Data.com and the Clean Status indicates that the record is in sync.
However, when I do this for a lead I can update all data except for the lead's name. I get a little green checkmark next to the lead's name (seemingly indicating that the data is the same), but I also get the following message:
"You have limited access to lead data, so you can not completely clean this record. Your administrator sets data access."
I am the administrator and have not deliberately given myself fuller access to contact data compared to lead data.
Because of this the Clean Status of the lead record remains "Different" when it appears that all data between the record and Data.com matches.
Any suggestions?
4 risposte
Thanks for your answer Dan!
I did some checking and FLS is not available for my SFDC Group edition, so I can't see the options you are refering to.
Any other thoughts given that I don't have access to this option?
Thanks again!
