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Ji Kang ha fatto una domanda in #Reports & Dashboards
Hi,

 

I need help.

 

I am trying to figure out how long approver takes to approve/deny a record.

 

To accomplish this,

 

First I created a field on the object and added workflow flield update.

 

- New Field created: Name is "Approval Submitted" (Date Field)

 

- New Workflow:

 

---Evaluate the rule when a record is: Created

 

---Rule Criteria is when Partner Deal is Checked

 

---Field Upste: Approval Submitted Date (Field Data Type DATE)

 

---FORMULA VALUE TODAY()

 

Second Step is to show how long Approval Request is pending, I went into the report and created a formula field.  

 

Since above step didn't worked, I tried to create a formula field but couldn't know how to grab Submitted Date from the report.

 

There are over 5 new records were created had Partner Deal Checked and no field update was made on the Approval Submitted Date field.

 

 
9 risposte
  1. 21 ott 2014, 16:24
    Hi,

     

    Thank you Deepak for your suggestion.  I followed your directions and when I added the Formula "TODAY() - Approval_Submitted_Date__c" then an error message appeared when clicking on the checkSyntax button.

     

    --Error: Field Approval_Submitted_Date__c does not exist. Check spelling.---

     

    Can you help me with this?

     

     
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