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Topics#CollaborationDomanda di Christopher Ward
Christopher Ward ha fatto una domanda in #Collaboration
1 mar 2012, 03:55

Extended mail merge changes fonts & therefore formatting on me -- why?

using SF on a Mac requires the use of SF's "Extended Mail Merge" feature.  This sends mail merged documents to SF users over e-mail.  Upon receipt of those MS Word documents, the fonts are inexplicably changed.  Hmmm.

 

I am using Mac OSX 10.7.3 and MS Word for Mac 2011 v14.1.14
1 risposta
  1. Paul Harris
    28 mar 2014, 12:27
    I believe have found a solution to the problem of the fonts used in a document being changed when using Extended Mail Merge.  I believe the fonts are changed in documents because they are not available to the server side processing.  The solution is to embed the fonts used in the document within the Word document itself.  This makes them available when extended mail merge is producing the mail merged document.

     

    To set this up:

     

    Open the mail merge template document in Word

     

    Go to

     

    >Word Options

     

    > Save

     

    > Click on embed fonts thus:

     

    I believe have found a solution to the problem of the fonts used in a document being changed when using Extended Mail Merge.

     

    It is best to embed only the fonts used in the document as this can exceed the 1Mb limit for mail merge documents.

     

    I have tried this with Office 2007 on a PC.  It should work for Mac's too.

     

    Paul
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