Aggiungi ai preferitiJosh Zimmerman ha fatto una domanda in #Data Management25 feb 2013, 21:26How do you Auto-Assign tickets to queues?How do you Auto-Assign tickets to queues?9 risposteOrdinaOrdina per dataOrdina in base alla maggiore utilitàOrdina per dataCarica più commenti...Josh Zimmerman25 feb 2013, 21:46So I've created a "Request Definition" for my associates to pick from in the Remedy Force "Self Service" website. I would like to Auto-Assign each "Request Definition" to Queues that I have made. Is this even possible? Aggiungi un commentoScrivi una risposta...GrassettoCorsivoSottolineaBarratoElenco puntatoElenco numeratoAggiungi linkBlocco codiceInserisci immagineAllega fileURL del linkAnnullaSalva0/9000Rispondi
Josh Zimmerman25 feb 2013, 21:46So I've created a "Request Definition" for my associates to pick from in the Remedy Force "Self Service" website. I would like to Auto-Assign each "Request Definition" to Queues that I have made. Is this even possible?
