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From @Wilma Dean on #CampSuccess - 

My main interest was the Opportunity Scoring session.  Can you tell me why our Production org has the Setup as given in the session, but our Sandbox does not.  This is a sandbox instance that was in Preview mode and received the Winter ’21 release update.  Please, if your can, answer the following or let me know where I can find answers.

 

  1. Does the option to set up Opportunity Scoring does not have a time limit, does it?  In other words our Production Einstein Opp Scoring will not go away when updated with the Winter ’21 release?
  2. Do I need to ask our AE about the sandbox being allow to set this up?  I really prefer to try in sandbox first.  I am an inexperienced/new SF Admin and find many things are more difficult than they appear in the videos so I like to do them in sandbox first to find out “what I don’t know” before I start the steps in Production.
5 commenti
  1. 30 set 2020, 19:02
    So glad @Bonnie Parisi chimed in! I never used Opportunity Scoring in our sandbox, but can see some of the settings. This makes sense given the data needs for the AI to do its thing, and sandboxes having little or no data in them.
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