Now that we have converted to Lightning, we are seeing a phenomenon where users are working with Quotes and Quote lines are encountering the following message:
"This record was modified by [User] during your edit session. Make a note of the data you entered, then reload the record and enter your updates again. Upon investigation, users are opening each in separate tabs which is leading to the error. This worked for the users in Classic, but Salesforce tells us that Collision Detection works differently in Lightning than in Classic. Has anyone encountered this issue after upgrading to Lightning and if so, how did you get past it? Thanks.
Sales Console won't fix this problem. Even in the Console, if you update an underlying record that makes the parent Opportunity record stale, Sales Console will still give you the error, albeit, lightningesque.
You need to look at workflows for the user and see what they are doing that it triggering the update on the parent. Sometimes Automation gets in the way of efficiency, Good luck.
