I'd like to set up a "Send Email" Quick Action on a Custom Object that pre-defines the Email Template. It allows me to select the "Email Template" field in the pre-defined fields screen, but I can't seem to find a format that will accept a value (see screenshot of a hard-coded ID as a string, but I've also tried Custom Metadata and Custom Settings)
Am I trying to do the impossible here?
1 commento
@Jeffrey Kranz I think you are looking for this:- https://help.salesforce.com/articleView?id=case_interaction_send_email_quick_action_default_email_template_lex.htm&type=5
