I created an email template that is used in Approval Process. I included the Detail.Link merge field. However, when the recipient clicks on the link it opens the record in Classic. Is it possible to have it open in LEX?
8 commenti
Old thread, but here's the native way to do this without having to add a custom formula field:
https://help.salesforce.com/articleView?id=000333187&type=1&mode=1tldr: Use the {!ApprovalRequest.Internal_URL} field in your template.
