6 commenti
Great check, good to know!
Is your Outlook email address whitelisted as an Acceptable Email Address in your "My Email-to-Salesforce" settings?
Also, LFO will show a message towards the top while composing emails, if the setup is not complete. That might help pinpoint what's missing. Log a Support case if you want an engineer to have a look at the behavior, they will be able to provide a resolution.