Prepare for your Salesforce Slack Administrator Certification
Preparing to take the Slack Administrator exam? Check out this trail.
Explore the Slack Administrator Exam Overview
Review the exam guide for key exam details and study resources.
Learn Slack Administration Basics
Learn the difference between Organization and Workspace Settings in Slack Enterprise Grid.
Learn how to manage administrative and non-administrative roles and permissions in Slack.
Explore how roles determine what people can see and do in Slack.
Learn about different Slack plans and their unique features for teams of all sizes.
Design and Manage Workspaces
Explore the processes, settings, and tools that help you build productive workspaces.
Understand the strategic decisions and design that set up your Slack org for success.
Explore common reasons to consolidate or repurpose Slack workspaces.
Break up large workspaces, or simply reshuffle channels to the right workspaces.
Manage Slack Channels and User Groups
Learn how you can communicate, collaborate, and work in different Slack channels.
Channel Managers can adjust administrative settings and permissions for any channel they're assigned to.
Explore key considerations when converting channels.
Explore key considerations when converting a group direct message to a private channel.
View a list of channels in your workspace or Enterprise organization and take action on them from a central dashboard.
Speed up communication and work more securely with people outside your company.
View and manage the organizations you're collaborating with in one place.
Manage the User Lifecycle
Ensure employees have secure access to the right workspaces and information at all times.
Learn how to deactivate members and key considerations in the process.
Manage Apps, Automation, and AI in Slack
Develop an app governance policy that meets your organization's needs.
Create workflows for any use case with customizable components like triggers and steps.
Explore purpose-built AI across generative tools, automation, and agents in Slack.
Learn how to launch and drive adoption of Slack AI across your organization.
Discover how your personal AI agent helps you work smarter.
Manage Slack Security and Compliance
Discover how Slack helps you meet compliance requirements and ensure data stays safe.
Review security practices and policies.
Access and interpret audit logs to ensure security and compliance in your Slack workspace.
Explore the AI security FAQ.
Launch Slack, Monitor Usage, and Grow Adoption
Explore best practices for launching Slack in your organization.
Set and assess goals using Slack analytics dashboard or API metrics.
Scopri di più
Dai uno sguardo ad altri prodotti Salesforce per vedere in che modo possono aiutarti a creare customer journey personalizzati e prendere decisioni basate sui dati.