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Meet Agentforce Contact Center
Itinerario

Meet Agentforce Contact Center

Learn to set up Agentforce Contact Center, integrate AI agents for routing, and analyze contact center performance.

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+1.300 punti
Foundational
Amministratore
~2 ore 5 minuti

Build Your AI-Powered Contact Center

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Explore the agentic contact center with Agentforce.

+300 punti
~25 minuti
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Build AI-powered agents for seamless and automated voice support in your contact center.

+200 punti
~20 minuti
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Empower service reps and supervisors with Agentforce Contact Center.

+200 punti
~20 minuti

Add Workforce Engagement

Expand your contact center's capabilities.

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Forecast staffing, schedule reps and AI agents, and manage service quality in Salesforce.

+100 punti
~10 minuti
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Simplify your contact center staffing and shift scheduling.

+300 punti
~30 minuti
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Improve service quality with AI-driven evaluations and consistent coaching.

+200 punti
~20 minuti

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