Human Skills and Change Management for the Agentic Era
Build lasting human skills — adaptability, critical thinking, communication, and change leadership — that help you succeed alongside AI agents. These skills help you turn AI outputs into trusted decisions, align your team, drive adoption, and get results.
Shift Your Mindset for the Agentic Era
Build the mindset shift you need to see AI agents as helpers, not threats, and learn why ongoing learning is now a key job skill.
Move from AI awareness to applied fluency in everyday work.
Scopri le funzioni di base dell'intelligenza artificiale e la tecnologia che supporta le sue straordinarie funzionalità.
Master Human-Agent Collaboration
Learn the new skills for working with AI agents — knowing when to hand off work, when to check it, and how to mix your judgment with agent output.
Scopri perché è importante ottenere lo stato Agentblazer e come fare.
Scopri in che modo gli agenti IA usano gli LLM e il contesto per prestare assistenza ai clienti e agli agenti umani.
Scopri come Agentforce utilizza salvaguardie e principi per l’IA responsabile per creare un’IA etica.
Get a look at what's next in the agentic AI era.
Build Critical Thinking and Decision-Making Skills
Strengthen the judgment skills you need most once agents handle routine work — checking AI output, spotting bias, and making good calls under uncertainty.
Strategie per ottenere il massimo impatto di dati e IA sui processi decisionali.
Discover techniques to recognize and prevent data bias when using AI technologies.
Learn about ethical design and how to incorporate it into technology development.
Lead Change Through the Agentic Transition
Learn key change management skills for guiding your team through AI-driven shifts in roles and processes.
Strategie e best practice a supporto dei cambiamenti nell'organizzazione per l'introduzione dell'IA.
Scopri in che modo l'IA generativa può potenziare la produttività in tutta l'organizzazione.
Learn how the workforce is changing in the agentic enterprise.
Develop Leadership and Supervisory Skills for Agent Teams
Build the leadership skills you need as your role shifts from doing the work yourself to guiding and checking AI agents.
Apprendi le best practice per pianificare un agente IA efficace e affidabile.
See how agentic AI is changing jobs and daily work.
See how the Admin role is changing in the age of agentic AI.
Reskill and Chart Your Career Path
Find your transferable skills and new opportunities as roles change, instead of waiting for change to happen to you.
Crea un piano di carriera e scopri come trovare un lavoro nell'ecosistema Salesforce.
Communicate and Build Trust Through Change
Use trust, honesty, and clear communication to bring your team and stakeholders along through AI-driven change.
Scopri come Einstein Trust Layer protegge i dati della tua IA generativa.
Rimuovi il bias dai dati e dagli algoritmi e crea sistemi di IA etici nella tua azienda.
Learn how people and AI agents can work together well.
Scopri di più
Dai uno sguardo ad altri prodotti Salesforce per vedere in che modo possono aiutarti a creare customer journey personalizzati e prendere decisioni basate sui dati.