Get to Know Salesforce Foundations
Learn how Salesforce Foundations gives you access to multiple products to help you grow your business.
Explore expanded capabilities and functionality to connect with your customers.
Get more out of your Salesforce experience with Salesforce Foundations.
Find step-by-step instructions to access, navigate, assign, and set up Foundations features.
Sales Features for Salesforce Foundations
Gain insight and close deals faster with the Sales Cloud features in Salesforce Foundations.
Connect with customers, close more deals, and build your business with Salesforce.
Scopri come gli account e i referenti interagiscono in Salesforce.
Scopri come potenziare il processo di vendita con i lead e le opportunità in Salesforce.
Incrementa la produttività degli agenti di vendita con la tempistica attività e l'email integrata.
Drive accurate sales projections and forecast with confidence.
Configura listini prezzi, modelli e contratti per aiutare gli agenti di vendita a vendere i prodotti.
Join other Sales Cloud users to crowdsource answers and ideas.
Service Features for Salesforce Foundations
Equip every agent with productivity tools available from Service Cloud in Salesforce Foundations.
Learn how Salesforce helps you deliver faster, more personalized service.
Potenzia i tuoi agenti con gli strumenti omnicanale e una piattaforma intelligente per l'assistenza.
Help your agents work faster and more efficiently in the Service Console.
Utilizza Lightning Knowledge per creare una Knowledge Base e ottimizzare l'Assistenza clienti.
Join other Service Cloud users to crowdsource answers and ideas.
Commerce Features for Salesforce Foundations
Grow your brand and enhance shopper experience with the Commerce Cloud features available in Salesforce Foundations.
Grow your brand and make every customer interaction count with Commerce Cloud.
Learn about B2B Commerce features, data model, and Einstein generative AI tools.
Create a superior store experience for the direct-to-consumer shopper.
Learn how to prepare your org for a Salesforce Order Management implementation.
Direct customers to a branded, mobile-responsive web page with Salesforce Pay Now.
Join other Commerce Cloud users to crowdsource answers and ideas.
Marketing Features for Salesforce Foundations
Boost marketing efficiency and launch personalized campaigns with marketing features available in Salesforce Foundations.
Try email marketing solutions in Salesforce apps.
Create a streamlined campaign experience that brings contacts and content together, with flows that enhance and automate daily tasks.
Scopri come organizzare e tenere sotto controllo le iniziative di marketing sfruttando al meglio le campagne.
Esplora Flow Builder e scopri quando usare i flussi per automatizzare i processi aziendali.
Create and share content across channels with the Salesforce content management system.
Join other Marketing Cloud users to crowdsource answers and ideas.
Data Features for Salesforce Foundations
Unlock your data with the Data Cloud features available in Salesforce Foundations.
Scopri Data Cloud, la piattaforma in tempo reale che fa magie per il cliente.
Nozioni fondamentali sulla mappatura dei dati, la risoluzione delle identità e i record unificati.
Create, filter, and activate marketing segments with Data Cloud.
Scopri un modo del tutto nuovo di entrare in contatto con i tuoi clienti con Salesforce.
Create standard or custom reports, then group, filter, and summarize records to make fast decisions.
Join other Data Cloud users to crowdsource answers and ideas.
Agentforce Features for Salesforce Foundations
Unlock your data with the Agentforce features available in Salesforce Foundations.
Scopri come queste app autonome usano gli LLM e il contesto per aiutare i clienti e gli agenti umani.
Aiuta i clienti con bot AI di nuova generazione che offrono risposte autonome e naturali.
Create an Agentforce Service Agent to assist with recommendations and bookings.
Build an intelligent, trusted, and customizable AI agent and empower users to get more done with Salesforce.
Informazioni su questo itinerario
Explore sales, service, marketing, commerce, and data capabilites to enhance all aspects of your business with Salesforce. In this trail, you'll gain skills in business strategy, business solutions, process improvement and optimization, and productivity.