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+600 punti

Progetto

Set Up Salesforce Knowledge

Create, customize, and manage your knowledge base.

~1 ora 15 minuti

Configure Salesforce Knowledge

~10 minuti

Configure Page Layouts and Create Record Types

~15 minuti

Set Access for Lightning Knowledge

~10 minuti

Create and Customize Data Categories

~10 minuti

Create and Manage Articles

~15 minuti

Manage Cases Using Articles

~15 minuti

~1 ora 15 minuti