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+700 punti

Progetto

Set Up Case Escalation and Entitlements

Create processes to help support teams become more efficient.

~1 ora 50 minuti

Create Support Processes

~20 minuti

Create Case Queues and Assignment Rules

~15 minuti

Create a Case Escalation Rule

~15 minuti

Create an Automation with Flow Builder

~15 minuti

Enable Entitlements and Set Up Service Contracts

~15 minuti

Create an Entitlement Process

~15 minuti

Create Service Contracts with Entitlements

~15 minuti

~1 ora 50 minuti