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Get Started with Salesforce User Experience Designer Certification Prep

Learning Objectives

After completing this unit, you’ll be able to:

  • Describe the key topic areas of the Salesforce UX Designer Certification.
  • Access resources to prepare yourself for the Salesforce UX Designer Certification.

The Salesforce User Experience (UX) Designer Certification

The Salesforce User Experience (UX) Designer credential is designed for individuals who have at least 6 months in UX design and 3–6 months’ experience utilizing UX design concepts on the Salesforce Platform.

This exam covers these key topics, each making up a certain percentage of the exam.

  • Discovery: 13%
  • User experience (UX) fundamentals: 16%
  • Human-centered design: 12%
  • Declarative design: 27%
  • Testing: 11%
  • Salesforce Lightning Design System (SLDS): 21%

The Salesforce UX Designer exam is for candidates who are aspiring or experienced designers wanting to build and design solutions on the Salesforce Platform. Salesforce Certified UX Designer candidates should have a baseline knowledge of how to problem-solve and design using core UX concepts and be able to deliver those experiences using the Salesforce Platform’s core features. Candidates should also be able to work with customers to determine their needs and requirements using human-centered design.

Preparing for the Exam

Preparing for the Salesforce UX Designer exam takes time! This module takes you through preparing for the exam. This module contains real-world scenarios, interactive flashcards, links to resources, and key topic areas to study.

Don’t forget to join the Trailblazer Community, where you can ask questions, collaborate, and join groups to help you prepare for your exam.

Download the Guide

Would you like a hard copy of this module’s content as a study aid? Download the Salesforce UX Designer Cert Prep guide

Exam Logistics and Policies

Curious about the logistics of the exam? Here are some quick facts for you.

Recommended Experience

  • At least 6 months in UX design
  • At least 3–6 months’ experience using UX design concepts on the Salesforce Platform

Number of Questions

60

Passing Score

65%

Results

Received immediately

Cost 

$200

Location

Online or at a facility in your area

Restrictions

No hard-copy or online materials can be referenced during the exam

The quality of our certification exams and the value our credentials provide is our highest priority. Protecting the security and confidentiality of our exams is essential to providing our customers with credentials that are respected and industry-leading.

As a participant of the Salesforce Certification program, you’re required to accept the terms of the certification program agreement. Read the Salesforce Credential and Certification Program Agreement to take a look at some important reminders about the certification exam.

Maintain Your Certification

Once you take and pass your exam (woohoo!), how do you maintain your certification?

To maintain Salesforce Certification credentials, all certified professionals must successfully complete release maintenance exams specific to their credential. So you are required to complete a Salesforce UX Designer certification maintenance module on Trailhead once a year. If you don’t complete your maintenance requirements by the completion due date, your credentials expire.

Note

Note: If you’d like more information about certification maintenance, visit the Maintaining Your Salesforce Credential page.

What This Module Covers

This module is focused on all of the key topics, with each topic covered in its own unit. In each of the units, you learn the key areas to study for the six sections of the exam, including working through common scenarios.

Up first, dive into the exam section on discovery. Let’s go!

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