Skip to main content Build the future with Agentforce at TDX in San Francisco or on Salesforce+ on March 5–6. Register now.

Attention Trailblazers

Looking for upcoming online and in-person training content? Please visit our Community. You can also continue to browse the Trailhead Live content archive on this page for sessions to help you learn, earn, and connect with Trailhead.

Visit our Community

Bring WhatsApp Chat Messaging to Your Marketing Cloud Journeys

Join Product Management Director Cansu Berkem as she dives deep into the world of WhatsApp Chat Messaging. In this session, you'll learn how to bring this messaging channel into your customer journeys. You'll also learn about the types of WhatsApp messages, appropriate use cases, and understand how to use keyword detection within Journey Builder. Gain a rich omnichannel experience for your customers and expand communication worldwide with the addition of WhatsApp.

presenter avatar
Cansu Berkem
Product Management Director
Broadcasted on Feb 24th, 202130 mins

Looking for more completed broadcasts?

Check out the latest on-demand videos from experts on today's most in-demand skills.

View On-Demand Sessions

Related Content

Trailhead logo
Trailmix by Salesforce Trailhead
Develop Mobile Strategies in Marketing Cloud
200 mins