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Service Metrics
Módulo

Service Metrics

Make better business decisions based on customer service data.

Iniciar
+700 puntos
Básico
Servicio al cliente
~30 minutos

Habilidades que obtendrá

Complete la insignia para ampliar su experiencia. Más información
  • Servicio de atención al cliente

Productos

  • Service Cloud
  • CRM Analytics

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