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Create Flow Tests

Learning Objectives

After completing this unit, you’ll be able to:

  • Create automated tests in a record-triggered flow.
  • Create assertions in a flow test.
  • Run a flow test.
Note

This badge is one stop along the way to Flow Builder proficiency. From start to finish, the Build Flows with Flow Builder trail guides you through learning all about Flow Builder. Follow this recommended sequence of badges to build strong process automation skills and become a Flow Builder expert.

Ready to Get Hands-on with flow tests?

To follow along and practice the steps in this module, you need to install a package in a new Trailhead Playground. Follow the instructions here to launch a playground and install the package. You also use this package and playground when it’s time to complete the hands-on challenge.

Launch your Trailhead Playground by scrolling to the bottom of this page and clicking Launch.

If you see a tab in your org labeled Install a Package, great! Follow these steps.

  1. Click the Install a Package tab.
    The Install a Package tab in a Trailhead Playground with a Package ID field and an Install button.
  2. Paste 04tKa000002OV31IAG into the Package ID field.
  3. Click Install.
  4. Select Install for Admins Only, then click Install.

When the app is finished installing, you see a confirmation page and get an email to the address associated with your playground.

Now let's run a flow to create the records for this badge’s exercises and challenges.

  1. In Setup’s Quick Find box, enter flows and select Flows.
  2. Select Run This Flow Once At the Start. Flow Builder opens in a new window.
  3. Click Run. The flow runs in a new window.
  4. When the flow says “The flow interview is now waiting…”, close the flow windows.

Flowtastic! Now let’s start working with tests.

Create a Flow Test

When creating tests, avoid referring to what you’ve created in your flow. Instead, refer to the flow plan you created; specifically, when the flow runs and what the flow does. Here’s what we planned in a previous unit.

What to Ask

How to Answer

When will the flow run?

Run when a case is created or updated.

What will the flow do?

For all users, the flow should do the following:

  • If the Status is Escalated and the Escalated field isn’t checked, set the Escalated field to True.
  • When a case is closed and Escalated is checked, send a notification email to the owner of the case’s account.

Let’s use this information to build tests for the Check Escalated in Cases flow that’s included in the package you just installed. Before we get started, here’s what you should know about this scenario.

  • The flow comes with the first feature’s elements already built: a Decision element and an Update Records element. Don’t modify these elements before you begin this exercise.
  • This scenario assumes that an on-the-ball admin already used Data Loader to set Escalated to True on all existing cases where the Status is currently Escalated. Keeping your data up to date like this simplifies your automation, and it’s good data hygiene.

Add a Test and Define the Initial Triggering Record

First, create a test for the first feature:

If the Status is Escalated and the Escalated field isn’t checked, the flow sets the Escalated field to True.

This action should happen both when a case is created and when a case is updated, but each test can evaluate only created or updated, not both. Let’s create a test that simulates creating a record.

  1. Open the Check Escalated in Cases flow.
  2. Click View Tests.
  3. Click Create.
  4. For Label, enter Created: Status is Escalated, Escalated is False.
  5. For Run the Test When a Record Is, make sure Created is selected.
  6. Select the Set Initial Triggering Record tab.

    [Alt text: The New Test window corresponding to steps 6 and 7.]
    Remember, this is the record that the test uses to check the assertions, and it's not saved to your org.
  7. For Status, select Escalated.
    In this feature, only the Status and Escalated fields are relevant to the test. The Escalated field is already False by default, so you only need to set the Status field.

Define the Assertions

Next, you define the test’s assertions: Criteria that should be true after the flow runs on the initial triggering record.

  1. Select the Set Assertions tab.
  2. Define Assertion 1 to confirm that the flow took the Status Escalated - IsEscalated False path:
    • For Resource, select the Status_Escalated_IsEscalated_False decision outcome.
    • Make sure the Operator is Equals.
    • For Value, select $GlobalConstant.True.
      Note: In an assertion, you check whether the flow took a specific decision outcome path by checking if that decision outcome is true.
    • Click Add Custom Failure Message.
    • For Custom Failure Message, enter Flow did not take the Status Escalated - IsEscalated False path.If an assertion fails, the debug details display the assertion’s custom failure message. Custom failure messages make it easier to troubleshoot a failed test later.
      The New Test window corresponding to steps 1 and 2a.
  1. Click + Add Assertion.
  2. Define Assertion 2 to confirm that the IsEscalated field was set to true:
    • Resources: $Record > IsEscalated
    • Operator: Equals
    • Value: $GlobalConstant.True
    • Custom Failure Message: Escalated was not set to true.
      The New Test window corresponding to the preceding instructions.
  1. Click Save.

Add a Test for Updates and Define the Initial Triggering Record

Now let’s create a test for the same feature, but this time simulating a record update.

  1. Click View Tests.
  2. Click Create.
  3. For Label, enter Updated: Status is Escalated, Escalated is False.
  4. For Run the Test When a Record Is, select Updated.
  5. Select the Set Initial Triggering Record tab.
  6. For Status, select Working.

Define the Updated Triggering Record and the Assertions

Remember, the Set Updated Triggering Record tab includes the changes that triggered the flow, before the flow runs. These changes aren’t saved to the org’s database.

  1. Select the Set Updated Triggering Record tab.
    The New Test window corresponding to steps 1 and 2.
  2. For Status, select Escalated.
  3. Select the Set Assertions tab.
  4. Define Assertion 1 to confirm that the triggering record took the path for the Status_Escalated_IsEscalated_False decision outcome:
    • Resources: Status_Escalated_IsEscalated_False
    • Operator: Equals
    • Value: $GlobalConstant.True
    • Custom Failure Message: Flow did not take the Status Escalated - IsEscalated False path.
  1. Click + Add Assertion.
  2. Define Assertion 2 to confirm that Escalated was set to true:
    • Resources: $Record > IsEscalated
    • Operator: Equals
    • Value: $GlobalConstant.True
    • Custom Failure Message: Escalated was not set to true.
  1. Click Save.

Run the Flow’s Tests

You created the tests, so now you follow the next step in test-driven development: Run the tests you’ve just created, even if you don’t think they’ll pass.

  1. Click View Tests.
  2. Select both tests by clicking the Select All checkbox at the top of the Test Label column.
    The Tests window corresponding to step 2.
  3. Click Run.

    [Alt text: The Tests window showing that both tests have failed.]
    Flow Builder runs both tests and shows the results in the Result column: both tests have failed. Let’s look at one of those tests to see why it failed.
  4. On the line for the Updated: Status is Escalated, Escalated is False test, click Show actions and select Run Test and View Details.

The Test Run Details window. The flow canvas shows that the test run took the Status Escalated - IsEscalated False path. The details show that Assertion 1 passed and Assertion 2 failed, with details corresponding to the following description.

Flow Builder shows the test run and its details, highlighting the path the test run took (1) and indicating which assertions failed. In the Test Run Details, each failed assertion tells you what conditions it was looking for (2), the custom error message you defined for that assertion (3), and the values those conditions were checked against (in parentheses) (4).

The failed assertion in this test looks for $Record’s IsEscalated field (IsEscalated is the API name for the Escalated field) to be set to True. Let’s take a closer look at the Set Escalated to True element that sets the IsEscalated field to True.

The Set Escalated to True element, highlighting that the IsEscalated field is set to False.

Whoops! Looks like whoever created this flow got confused and configured this element to set IsEscalated to False instead of True. Without a test, you might not have caught this error before it was deployed to production. You're reaping the benefits of flow Tests already! What an indisflowsable tool!

Update the Flow to Pass the Tests

Fortunately, test-driven development expects that this could happen. Let’s proceed with the next step: update the functionality to pass the tests.

  1. Click Edit Flow.
  2. Edit the Set Escalated to True element.
  3. Change Value to $GlobalConstant.True.
  4. Save the flow.
  5. Run all of the flow’s tests again.
    This time, all your tests should pass!

The Tests window showing the tests from the preceding steps. Both tests passed.

Clean Up Your Flow

The last step in test-driven development is to tidy up what you just created. Thankfully, the flow is already very simple and the elements already have descriptions. But if we look carefully at the description on the Update Records element we just fixed, what does it say?

The configuration panel for the Set Escalated to True element, with the description: Set the triggering case's Escalated field to false.

Well that’s clearly wrong! We just changed this element to set the Escalated field to true. Update this description before we move on to the next step.

Add a New Feature

Now that you finished the last step of the test-driven development cycle, you go back and start over with a new feature. The plan contains one more feature: When a case is closed and Escalated is checked, send a notification email to the owner of the case’s account. Let’s build this feature.

Add a Decision Outcome

  1. In the Criteria element, next to Outcome Order, click New Outcome to create a new outcome.
  2. For Label, enter Closed - IsEscalated True.
  3. Define the first condition requirement for the Closed - IsEscalated True outcome.
    • For Resource, select Triggering Case > Status.
    • Keep Equals as the Operator.
    • For Value, select Closed.
  1. Click + Add Condition.
  2. Define the second condition requirement for the Closed - IsEscalated True outcome.
    • For Resource, select Triggering Case > Escalated.
    • Keep Equals as the Operator.
    • For Value, select True.
  1. For When to Execute Outcome, select Only if the record that triggered the flow to run is updated to meet the condition requirements.
  2. Click Done.

Create the Email Feature

  1. On the Closed - IsEscalated True path, click Add element .
  2. Select Action.
  3. For Action, enter email and select Send Email.
  4. For Label, enter Email Account Owner.
  5. Enable the Body field and select emailBody (in the Text Templates).
  6. Enable the Recipient Address List field and select Triggering Case > Account ID > Owner ID > Email.
  7. Enable the Subject field and enter Your Customer's Escalated Ticket Has Been Closed.
  8. Save the flow.

Add a Test for the Email Feature

Now add one more test for this final feature of the flow. This company doesn’t allow users to create cases as Closed, so we’ll just make a test for when the record is updated. And to make things even simpler, let’s define the Initial Triggering Record from an existing case.

Note

When you define an initial triggering record, you can set the relevant values manually or, if you know of a record that contains the relevant values you want, you can select that record to populate the initial triggering record’s fields with those values.

  1. Click View Tests.
  2. Click Create.
  3. Set the Test Details, Trigger, and Path:
    • Label: Case is Closed and Escalated
    • Run the Test When a Record Is: Updated
  1. Set the Initial Triggering Record:
    • Select the Set Initial Triggering Record tab.
    • In the Case for Test Data Only field, enter motor breaks and select Motor breaks down when turning on.
    • Make sure that the Escalated checkbox is checked. If it’s not, click the Escalated label to check the box.
      The Set Initial Triggering Record tab corresponding to step 4c.
      Don’t worry, you’re only selecting a record to use its values, so the actual record won’t be updated by this test. Plus, if the record is deleted in the future, the test still works.
  1. Set the Updated Triggering Record:
    • Select the Set Updated Triggering Record tab.
    • Status: Closed

Define the Assertions

  1. Select the Set Assertions tab.
  2. Define Assertion 1 to confirm that the flow takes the Closed - IsEscalated True path:
    • Resources: Closed_IsEscalated_True (under Decision Outcomes)
    • Operator: Equals
    • Value: $GlobalConstant.True
    • Custom Failure Message: Flow did not take the Closed - IsEscalated True path.
  1. Click + Add Assertion.
  2. Define Assertion 2 to confirm that the flow runs the email action:
    • Resources: Email_Account_Owner (action)
      The New Test window corresponding to step 4a.
    • Operator: Was Visited
    • Value: $GlobalConstant.True
    • Custom Failure Message: Flow did not run the email action.
  1. Click Save.

Now run all the tests once more.

The Tests window showing that all three tests have passed.

Boom! All three tests passed.

You just practiced test-driven development: You created one feature at a time, defined the feature’s outcomes in tests, verified that the tests passed, and tidied up the flow. Now’s a great time to update the Decision element’s description and add a description to the new Action element.

Resources

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