Get Hands-On with Trailhead
Get Started with Trailhead
Create hands-on orgs, practice your Salesforce skills, and complete Trailhead challenges.
Get started with Salesforce and learn how to make it work for your bottom line.
Learn how to use customer relationship management (CRM) software to grow your business.
Explore Sales Cloud
Learn the basics of Sales Cloud. Get familiar with core functions and how you can manage sales processes from prospecting to close.
Grow your business, boost productivity, and make smart decisions with Sales Cloud.
Learn how to track prospective customers with Salesforce leads.
Learn how opportunities help you close more sales deals.
Understand the process of creating and negotiating business contracts.
Learn how Salesforce can help you track your pipeline health.
Dive Into Accounts & Contacts
Learn how you can organize your view to access the most important information quickly.
Discover how accounts and contacts work together in Salesforce.
Learn to use an account record in Salesforce.
Learn to use a contact record in Salesforce.
Use list views to organize your data and take action on records.
Learn to use the accounts list view in Salesforce.
Learn to use the contacts list view in Salesforce.
Assess Your Sales Cloud & Console Skills
Solve complex challenges with Sales Cloud and Console.
Unlock superbadge content by demonstrating your awareness of credential program security.
Showcase your Sales Cloud and Console navigation skills
Dive Into Leads & Opportunities
Learn how you can tailor the sales process to stay on top of your most important deals.
Learn to power your sales process with leads and opportunities in Salesforce.
Learn to use an opportunity record in Salesforce.
Assess Your Account & Opportunity Management Skills
Solve complex challenges for accounts and opportunities.
Demonstrate your ability to create a 360-degree view of customers.
Work with opportunity records to super-power sales success.
NEXT: Become a Selling Specialist
Continue your learning journey by becoming a selling specialist.
About this Trail
Get to know Sales Cloud by exploring how it can help you manage sales processes, from prospecting to close. In this trail, you’ll learn about organizing your Sales Cloud view, tailoring the sales process, and solving complex sales challenges. You’ll gain skills in account management and strategy, prospecting and qualification, productivity, and data management. Dive deeper into Sales Cloud by exploring more enhanced features after you’ve completed this trail.