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Service Metrics
Module

Service Metrics

Make better business decisions based on customer service data.

Start
+700 points
Foundational
Customer Service Professional
~30 mins

Skills you will gain

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  • Customer Service

Products

  • Service Cloud
  • CRM Analytics
+700 points
Foundational
Customer Service Professional
~30 mins
~30 mins

Available on these trails

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Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.