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+700 points
Module
Service Metrics
Make better business decisions based on customer service data.
Add to Favorites
Add to Trailmix
~30 mins
Get Started with Service Metrics
~10 mins
Incomplete
Create a Service Metrics Strategy
~5 mins
Incomplete
Analyze Your Service Data in Salesforce
~15 mins
Incomplete
~30 mins
Available on these trails
Get Started with Service Cloud for Lightning Experience
Build Your Customer Service Management Toolkit
