Skip to main content From 16:00 UTC on January 17, 2026, to 20:00 UTC on January 17, 2026, we will perform planned maintenance on the Trailhead, myTrailhead, and Trailblazer Community sites. During the maintenance, these sites will be unavailable, and users won't be able to access them. Please plan your activities around this required maintenance.
Service Cloud Rep Productivity
Module

Service Cloud Rep Productivity

Help your reps work faster and more efficiently in the Service Console.

Start
+1,600 points
Foundational
Customer Service Professional
~1 hr 30 mins

Skills you will gain

Complete the badge to build your expertise. Learn More
  • Business Operations
  • Productivity

Products

  • Service Cloud
  • Salesforce Platform
+1,600 points
Foundational
Customer Service Professional
~1 hr 30 mins
~1 hr 30 mins

Available on these trails

Discover More

Check out other Salesforce products to see how they can help you create more personalized customer journeys and make data-driven decisions.