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Communication Skills for Customer Service Agents
模块

Communication Skills for Customer Service Agents

Learn effective communication techniques and best practices for engaging with customers.

开始
+300 分
基础级
服务专员
~20 分钟

您将获得的技能

完成学习徽章以构建您的专业技能。 了解更多
  • 沟通
  • 客户服务

产品

  • Service Cloud
+300 分
基础级
服务专员
~20 分钟
~20 分钟

在这些学习路径上可用

了解更多

查看其他 Salesforce 产品，了解它们如何帮助您创建更个性化的客户体验之旅并做出以数据为主的决策。