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+300 分
模块
Communication Skills for Customer Service Agents
Learn effective communication techniques and best practices for engaging with customers.
Add to Favorites
添加到 Trailmix
~20 分钟
Learn Techniques for Solving Customer Service Issues
~10 分钟
不完整
Deliver Proactive Service
~5 分钟
不完整
Manage Dissatisfied Customers in the Contact Center
~5 分钟
不完整
~20 分钟
在这些学习路径上可用
客服人员事业发展
