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Contact Center Transformation
Module

Contact Center Transformation

Hire, coach, and empower service agents to succeed on any channel.

Start
+200 points
Beginner
Customer Service Professional
~20 mins

Skills you will gain

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  • Motivating and Empowering
  • Quality Assurance and Control
  • Customer Service

Products

  • Service Cloud
+200 points
Beginner
Customer Service Professional
~20 mins
~20 mins

Available on the following trail