Has Trailhead ever taught you something you can directly attribute to a success at work or life?
My all-time favorite Trailhead badge is the Impact of Unconscious Bias, as this is an area where I'll never stop learning nor taking it into account in my daily interactions. So many people (myself included) think that they understand their own biases and can counteract them, but it's not always easy to do.
A good example of being aware of potential bias: Our Community Group (in Amsterdam
, in case anyone is passing by!) recently decided to schedule a whole year's meetings in advance. Why? We realized that while some people have the flexibility to attend meetings on short notice, this isn't the case for everyone. We wanted to be sure to accommodate members who have caregiving responsibilities, business travel considerations, etc. I should point out that this wasn't my idea, but that's why diversity and inclusivity is so important—you get a range of perspectives, knowledge, and experiences that can help shape better decisions and environments for all.