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Hello, trying to complete the Get Smart with Salesforce Einstein but when I go to sign up/create the new playground I am not receiving the email to verify and get it

 

I have tried it with multiple email addresses but no luck so far

 

I am able to sign up for other playgrounds and receive those emails no problem but I am having trouble with this one for some reason

 

Am I missing a step?

12 answers
  1. Dec 7, 2023, 4:30 PM

    I also have this issue. Please help. Not having this org renders the downstream lessons moot. 

  2. Nov 14, 2023, 6:56 AM

    I am also facing described issue, which does not let me complete the trail :-(

  3. Nov 9, 2023, 8:56 PM

    I am having the same problem, in that I am signing up for trailhead playground via this link https://trailhead.salesforce.com/promo/orgs/einsteinbuilder but I am not receiving my invite mail. 

    I have tried twice, both with my personal gmail account and work account, and neither activation emails have come through. Therefore, I am unable to complete this trail

  4. Sep 28, 2023, 2:50 AM

    I am also suffering the same issue. And it has started recently.

  5. Sep 20, 2023, 6:23 PM

    Hi @Nagendra Babu Pilli thank you for reaching out

    So the issue I am having is I am not able to create the "Einstein Prediction Builder Trailhead Playground" necessary to complete the "Quick Start: Einstein Prediction Builder" trailhead

    I am able to log into my existing Playgrounds just fine so I don't think I need to reset my password, the issue is when I go to sign up for the "Einstein Prediction Builder Trailhead Playground" I never receive an email to verify and log into

    I have tried multiple emails with no success

    Let me know if this helps or if you need any more information, thank you

  6. Sep 20, 2023, 5:53 PM

    Hi @Jonathan Arruda

     

    I am from the Trailhead help team. I assume that this issue needs further review and we may need access to your Salesforce org where you are trying to complete the challenge. We will create a case on behalf of you for this issue and reach out to you via email to investigate further.

     

    Thank you!

     

    Nagendra Babu Pilli

    Trailblazer Help

     

    ++CreateTrailheadCase ← You can ignore this command, it is a tool used by our Agents to tell the system to create your case.

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