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Hi,

 

when I Sign up the, I fill in all the requested data, and I receive the mail below.

I click on Verify Account, get redirected to the login page, fill in my username, but I don't have a password.

  

Can you help me?

8 answers
  1. Oct 13, 2022, 3:17 PM

    Most probably you're using Outlook or any other email tool with some security features included. These are changing the underlying URL with something like "securelink" which redirects you to the login instead of the change password page.

    I don't have a proper solution for it - just a workaround: you can spin up a new org, but use any personal web-based email address (like yahoo, gmail or whatever). These web-based emails usually don't change the URL, so you will be able to set your password and use the new dev org.

  2. Sep 18, 2023, 8:34 PM

    Weirdly enough even when I try to use my personal gmail I am not receiving an activation link

     

    I saw in another thread to try this as well but no luck so far

     

    Any thoughts?

  3. Oct 13, 2022, 3:39 PM

    Thank you Roman, indeed with a gmail address this link worked. I was able to create my password. Thanks so much. !!

  4. Oct 13, 2022, 3:02 PM

    Hi, yes I forgot to attach the mail. See now enclosed. Indeed, when I click on the link I'm not prompted to set a new password, nor do I receive a onetime password.

  5. Oct 13, 2022, 7:31 AM

    Hello @Alexander Devos,  Unless if I am mistaken, you did not attach the email you mentionned on your question. When you click on the link to verify your email, aren' you prompted to set a new password and security question ?

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