We are facing an issue with cross-domain access when trying to connect to CTI via a visual force page. While we are able to get a CTI response from a regular HTML page, we do not get any response when the same is run from salesforce. We have used jquery to handle the cross -domain restriction but looks like it is not helping.
The vf code is as below:
------------------------------------------------------------------
<apex:page >
<html>
<body>
<h1>
Cross-Origin Resource Sharing (CORS) With jQuery And Node.js
</h1><br/>
<h2>
PUT Response
</h2>
<pre id="putResponse">
<!-- To be populated dynamically. -->
</pre>
<h2>
DELETE Response
</h2>
<pre id="deleteResponse">
<!-- To be populated dynamically. -->
</pre>
<!-- Load our JavaScript and make some CORS requests. -->
<script type="text/javascript" src="http://code.jquery.com/jquery-1.7.1.js"></script>
<script type="text/javascript">
// Wrap up the PUT request execution.
var makePUTRequest = function(){
// Make the PUT request.
$.ajax({
type: "POST",
url: "http://localhost:8080/AgentBridge",
contentType: "text/xml",
data: loginRequest('(336) 626-8313'),
dataType: "xml",
success: function( response ){
// Put the plain text in the PRE tag.
$( "#.putResponse" ).text( response );
},
error: function( error ){
// Log any error.
console.log( "ERROR:", error );
alert(error);
},
complete: function(){
// When this completes, execute teh
// DELETE request.
alert('complete process');
}
});
};
function loginRequest(numb) {
var req='<soapenv:Envelope xmlns:soapenv="http://schemas.xmlsoap.org/soap/envelope/" xmlns:web="http://webservice.bridge.client.integrations.five9.com/">'
+'<soapenv:Header/>'
+'<soapenv:Body>'
+'<web:startClick2Dial>'
+'<arg0>'+numb+'</arg0>'
+'</web:startClick2Dial>'
+'</soapenv:Body></soapenv:Envelope>';
return req;
}
// Execute the PUT request.
makePUTRequest();
</script>
</body>
</html>
</apex:page>
1 answer
Well for one thing you'll have to whitelist the domain (localhost in this case). As far as I know that only works in the Service Cloud Console.
