Enable Your Workforce with Agentforce
Discover the capabilities of Agentforce and launch your first AI agent.
Descubra os recursos da IA generativa e a tecnologia por trás dela.
Crie e teste um modelo de prompt para resumir casos de suporte com IA generativa.
Saiba como esses aplicativos autônomos usam LLMs e contexto para ajudar clientes e agentes humanos.
Ajude os clientes com bots de IA de última geração que oferecem respostas autônomas e naturais.
Criar um Agentforce Service Agent para ajudar com recomendações e reservas.
AI agents are set to become ubiquitous in our daily lives. Here's how they work and how they are transforming business and application development alike.
Register for free to join our panel of experts for essential strategies to help you cultivate a highly skilled AI workforce.
Validate foundational knowledge of AI and data as they apply to CRM.
Prove skills implementing out-of-the-box AI capabilities and enhancing them with Einstein.
Establish Your AI and Data Roadmap
Learn effective strategies and best practices to ensure the long-term success of your implementation.
Defina a visão, casos de uso, roteiro e governança da sua organização para IA confiável.
Saiba como criar uma estratégia e preparar seus dados para projetos de IA.
Descubra o Data Cloud, a plataforma em tempo real para a magia do cliente.
Conheça as estratégias e as melhores práticas para apoiar a mudança organizacional na introdução da IA.
Descubra estratégias que maximizam o impacto dos dados e da IA na tomada de decisões.
Register for free to join our panel of experts to learn how to build trust and cultivate a culture of AI adoption with our proven approach.
Achieve your most important AI and data goals with trusted Salesforce advisors by your side.
Showcase expertise to fulfill customer requirements and create solutions with Data Cloud.
Build a Path With Customer Success
Get the most out of your Salesforce investment with these resources, guidance and support.
Aprender como o Sucesso do cliente do Salesforce pode ajudar você a alcançar suas metas.
Obtenha mais valor do Salesforce com os Planos de sucesso.
Discover what the Customer Success Score is and how to access actionable insights.
Realize value faster with the experts closest to Salesforce technology.
Use o Trailhead para desenvolver uma cultura de aprendizagem em sua empresa.
Extend Your Expertise with Salesforce Partners
Discover how industry-leading experts bring CRM + AI + Data expertise and trusted apps to help companies connect with their customers in a whole new way.
Unlock your data and deploy AI throughout your CRM with industry-leading Salesforce partner apps and experts.
Descubra os clientes, os parceiros e os trailblazers que compõem o ecossistema da Salesforce.
Amplie o poder do Salesforce com aplicativos e serviços do AppExchange.
Find Salesforce experts to help on your projects.
Sobre esta trilha
Explore how Agentforce and Salesforce Customer Success can transform your strategy with Salesforce. In this trail, you'll discover how agents can support your organization, build your first agent, and implement effective strategies for long-term success with CRM, data, and AI. Additionally, you'll uncover the range of Customer Success resources available to support your journey.