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Customer Retention for Managers
Módulo

Customer Retention for Managers

Learn how to coach agents effectively and create your dream service workforce.

Iniciar
+400 pontos
Básico
Responsável pelo atendimento ao cliente
~30 min

Habilidades que você irá adquirir

Conclua o emblema para incrementar seu conhecimento. Saiba mais
  • Gerenciamento de contas
  • Serviço de atendimento ao cliente

Produtos

  • Service Cloud

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