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+400 pontos
Módulo
Customer Retention for Managers
Learn how to coach agents effectively and create your dream service workforce.
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Adicionar a Trailmix
~30 min
Manage Dissatisfied Customers in the Contact Center
~5 min
Incompleto
Deliver Proactive Customer Service
~15 min
Incompleto
Create a Stronger Contact Center Workforce
~5 min
Incompleto
Motivate Contact Center Agents
~5 min
Incompleto
~30 min
Disponível na seguinte trilha
Criar suas ferramentas de gerenciamento de atendimento ao cliente