Skip to main content 3월 5~6일에 샌프란시스코의 TDX 또는 Salesforce+에서 열리는 AI 에이전트 시대를 위한 개발자 컨퍼런스에 참여하세요. 지금 등록하기.
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How to Play

Complete by Dec. 31, 2024, to be entered for a chance to win* a Serviceblazer hoodie (1 of 50) or a Serviceblazer Astro Plush (1 of 100)

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Eligibility for the Serviceblazer Quest: AI for Customer Service

No purchase necessary. Void where prohibited. Country of residence and other restrictions apply. See Official Rules below for details.

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Eligibility for the Serviceblazer Quest: AI for Customer Service

Trailblazer must join or be in the Serviceblazer Slack Community, and post in the #intros channel.

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*Serviceblazer Quest: AI for Customer Service Official Rules

Review the rules above and click Mark as Complete to confirm you understand and agree to the Quest's rules.

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Join the Serviceblazer Community on Slack

Trailblazer must join or be in the Serviceblazer Slack Community.

~3분
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Bookmark the Serviceblazer Content Hub

Be sure to have blogs, core resources, educational videos, and all the Serviceblazer content one click away!

~5분
+100포인트
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Agentforce 서비스 에이전트: 빠르게 살펴보기

자율적이고 자연스러운 응답을 제공하는 차세대 AI 봇으로 고객을 지원하세요.

~5분
+100포인트
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Service and Data Cloud: Quick Look

Unlock crucial data for your agents and supervisors with Data Cloud.

~10분
+100포인트
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Service Intelligence: Quick Look

Discover customer service insights from your data.

~5분
+100포인트
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Knowledge Grounding for AI: Quick Look

Prepare your knowledge base to optimize AI-generated content.

~5분
+300포인트
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Einstein Work Summaries for Service

Use generative AI to streamline service and capture case details in the flow of work.

~15분
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Everything You need to Know about AI in Customer Service

How can you do more with less in customer service? The answer is AI. Here’s what you need to know to set up for success.

~10분
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Assistive AI for Field Service: An Introductory Guide

Right out of the box, Agentforce empowers field techs with quick summaries of an asset’s history.

~5분
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The Future of Field Service: What you Need to Know for 2025

Here’s how leading companies are using technology like autonomous AI agents to meet those needs.

~6분