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Prerequisite: Salesforce Administrator

Administrator is a prerequisite for Experience Cloud Consultant. This trailmix only consists of topics above and beyond the Admin trailmix.

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Experience Cloud Consultant Exam Overview

Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.

작업

Experience Cloud Basics

Exam Weight 8%

+300포인트
모듈

Experience Cloud 기본 사항

Experience Cloud를 활용하여 고객과 파트너와 연결하세요.

~30분
+400포인트
모듈

Search Basics for Experience Builder Sites

Set up search features so site members can find the information they need.

~1시간 5분
+500포인트
모듈

Experience Cloud Site Strategy

Define your goals and create a structured plan for building your Experience Cloud site.

~40분
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Configure Features with Guided Setup

Trailblazer Community Documentation

~30분
작업

Sharing, Visibility, and Licensing

Exam Weight 17%

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Control Which Users Experience Cloud Site Users Can See

Trailblazer Community Documentation

~10분
+600포인트
프로젝트

Set Up Salesforce Knowledge

Create, customize, and manage your knowledge base.

~1시간 15분
+700포인트
프로젝트

Share CRM Data with Your Partners

Learn how to use Salesforce settings to share CRM data securely with partners.

~1시간 50분
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Experience Cloud User Licenses

Trailblazer Community Documentation

~15분
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Configure an External Account Hierarchy

Trailblazer Community Documentation

~10분
+3,100포인트
모듈

데이터 보안

포인트 앤 클릭 보안 도구를 사용하여 데이터에 대한 액세스를 제어합니다.

~1시간 50분
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Sharing CRM Data in an Experience Cloud Site

Trailblazer Community Documentation

~1시간
링크

Who Sees What in Experience Cloud Video series

Learn more about Experience Cloud users, and how sharing mechanisms in sites work with Salesforce sharing.

~30분
작업

Branding, Personalization, and Content

Exam Weight 15%

+400포인트
프로젝트

Personalize Experience Cloud Sites with Audience Targeting

Build a customer account portal that's personalized for different audiences.

~55분
+1,100포인트
모듈

Salesforce CMS Basics

Create and share content across channels with the Salesforce content management system.

~25분
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Connect Your External CMS to Your Experience Builder Site

Trailblazer Community Documentation

~30분
+600포인트
프로젝트

Build an Experience Cloud Site with Knowledge and Chat

Use the Customer Service template to create a site with chat snap-ins and knowledge.

~1시간 25분
~15분
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Add Salesforce CMS Content to Your Experience Builder Site

Trailblazer Community Documentation

~30분
작업

Templates and Themes

Exam Weight 10%

링크

Which Experience Cloud Template Should I Use?

Trailblazer Community Documentation

~45분
+600포인트
프로젝트

Build a Custom Theme Layout Component for Experience Builder Sites

Customize your Experience Builder site with a theme layout component.

~1시간 45분
~45분
작업

User Creation and Authentication

Exam Weight 13%

링크

Create Experience Cloud Site Users

Trailblazer Community Documentation

~15분
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Add Members to Your Experience Cloud Site

Trailblazer Community Documentation

~15분
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Delegate Site Administration to an External User

Trailblazer Community Documentation

~30분
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Securely Share Your Experience Cloud Sites with Guest Users

Trailblazer Community Documentation

~1시간
+800포인트
모듈

Identity for Mobile-Centric Customers

Create a login experience designed for mobile interaction.

~1시간 20분
작업

Adoption and Analytics

Exam Weight 5%

링크

Reporting for Experience Cloud Sites

Trailblazer Community Documentation

~1시간 30분
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Experience Cloud Sites Managers Guide

Salesforce Documentation

~1시간 30분
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Experience Cloud Site Moderation Strategies and Tools

Trailblazer Community Documentation

~45분
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Gamification

Trailblazer Community Documentation

~30분
작업

Administration, Setup and Configuration

Exam Weight 25%

+600포인트
모듈

Partner Relationship Management

Learn how Sales Cloud PRM can help you achieve your channel sales goals.

~30분
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Authenticate Experience Cloud Site Users

Trailblazer Community Documentation

~45분
~30분
링크

Enable Other Salesforce Features in Experience Cloud Sites

Trailblazer Community Documentation

~1시간
링크

Experience Cloud Authentication and Security

Trailblazer Community Documentation

~45분
~45분
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Organize Experience Cloud Sites with Topics

Trailblazer Community Documentation

~30분
작업

Customization considerations, and limitations

Exam Weight 7%

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Experience Builder Site Limitations

Trailblazer Community Documentation

~10분
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Experience Cloud Sites Usage Allocation

Trailblazer Community Documentation

~10분
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Improve Experience Cloud Site Performance

Trailblazer Community Documentation

~45분
작업

Additional Preparation

Additional resources to help prepare you for certification.

+1,500포인트
모듈

데이터 모델링

데이터 구조에 개체, 필드 및 관계를 추가하세요.

~45분
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Set Up and Manage Experience Cloud Sites

Trailblazer Community Documentation

~30분
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Create and Manage Experience Cloud Sites (ADX271)

(Optional) Instructor-led Trailhead Academy course

~8시간