Salesforce Certified AI Associate Exam Overview
Exam Guide, Scheduling your Exam, Recommended Courses, and Quick Facts.
AI Fundamentals
Exam Weight 17%
Generative AI vs. Predictive AI
Examine generative AI and predictive AI, lay out their use cases, and compare the them both.
AI Capabilities in CRM
Exam Weight 8%
Ethical Considerations of AI
Exam Weight 39%
Meet Salesforce's Trusted AI Principles
Learn about the principles that guide the development, deployment, and use of AI.
Generative AI: 5 Guidelines for Responsible Development
Explore the guidelines focused on the responsible development and implementation of generative AI.
AI Ethics Maturity Model
Discover how to earn your customers’ trust in AI while avoiding both brand and legal risk.
Ethical Data Use in Personalization
Apply ethical use best practices to deliver responsible personalization solutions.
Get to Know Relationship Design
Learn relationship design fundamentals and how they help you connect better with customers and communities.
Learn Privacy and Data Protection Law
Learn about laws and regulations for collecting personal data, using it, and protecting privacy.
Data for AI
Exam Weight 36%
Data Management Best Practice Guide
Discover how to take control of your data and help your team achieve their goals.
Determine Data Requirements
Learn about data requirements, considerations, and best practices for utilizing Einstein Discovery.
Data Quality Dimensions Cheat Sheet
Learn about data quality dimensions, allowing you to ensure that your data is fit for purpose.
Additional Preparation
Additional resources to help prepare you for certification.
Cert Prep: Salesforce AI Associate
Use quiz questions and interactive flashcards to study for the AI Associate certification.