Connect and Unify
Build a complete customer view by connecting, transforming, mapping, and unifying data.
Explore and use data model objects in Data Cloud.
Demonstrate your proficiency in connecting your Salesforce data in Data Cloud.
Govern and Secure
Govern and secure your data through tagging, policies, and data spaces.
Learn how data governance is applied consistently across Agentforce and Applications, leveraging AI-based tagging and policy governance in Data Cloud.
Manage your data effectively with tags, classifications, and policies.
Add extra security for your sensitive Data Cloud data with Platform Encryption.
Process Content
Connect unstructured data, process content, and use RAG to prepare your content for AI.
Discover how search index types in Data Cloud improve search accuracy.
Learn how to ground search with unstructured data.
Improve LLM responses by augmenting agents and prompts with relevant business data.
Walk through the steps to implement an agent that's grounded with knowledge using Retrieval Augmented Generation (RAG) in Data Cloud.
Query and Segment
Query, enhance, and segment unified data to improve data-driven actions and campaigns.
Use your data effectively by creating calculated and real-time insights.
Analyze and Predict
Expand your data's impact with tools for analytics and building predictive models.
Turn unified data into valuable insights with standard and custom reports.
Create semantic models and semantic definitions to input your data into Data Cloud.
Build an AI model to predict lead conversion and display results with a screen flow.
Act on Data
Build personalized experiences and better agents with unified data.
Combine the power of Data Cloud and Flow Builder to automate processes with external data.
Study resources for the Data Cloud Consultant exam.