See What’s New: Agentforce Net Zero, Salesforce Success Plans

Learning Objectives

After completing this unit, you’ll be able to:

• Describe the latest features and enhancements for Agentforce Net Zero and Salesforce Success Plans.
  

Agentforce Net Zero

Organizational Emissions View

Gain clearer insight into your total organizational footprint by seeing a breakdown of allocated emissions across scopes and categories. Visualize emissions from child organizations to the parent on a new dashboard.

FERA and T&D Loss Capture and Reporting

Increase compliance confidence and boost audit-grade accuracy by capturing all FERA (fuel and energy-related activities) and T&D (transmission and distribution) losses. Ensure comprehensive Scope 3 reporting for stationary and vehicle assets.

Hierarchical Reporting and ESRS Support

Increase compliance confidence with full quantitative support for all European Sustainability Reporting Standards (ESRS)—including pollution, water, and biodiversity—while reducing risk and effort through aggregated environmental, social, governance (ESG) metrics across the corporate hierarchy.

Salesforce Success Plans

Customer Success Score Enhancements: Technical Health Expansion

Boost your system’s Technical Health with enhanced security insights. Our new Security subcategory offers deeper visibility into technical performance, enabling you to identify vulnerabilities and optimize system reliability.

Customer Success Score Enhancements: Additional Signals

Gain a comprehensive understanding with enhanced visibility into product adoption. Incorporate additional signals to provide a more complete picture of your adoption and usage metrics.