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Contact Center Leadership for Executives
모듈

Contact Center Leadership for Executives

Learn to lead a contact center in the digital era.

시작
+500포인트
중급
서비스 담당자
~30분

학습 가능 스킬

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  • 동기부여 및 역량 강화
  • 비즈니스 운영
  • 고객 서비스
  • 비즈니스 리더십

제품

  • Service Cloud

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