Discovery
Exam Weight: 13%
Innovation Customer Discovery
Learn tactics for rapid research that will help you better understand your customers.
Innovation Ideation & Prototyping
Work as a team to generate and prioritize ideas and build rapid prototypes.
Innovation Solution
Learn how to craft a compelling solution story, business case, and implementation plan.
UX Research Basics
Learn how to talk to your users, discover what they need, and influence design decisions.
UX Fundamentals
Exam Weight: 16%
Branded Mobile Apps with Mobile Publisher
Use Mobile Publisher to create and release your own branded mobile app.
Personalizzazione di Lightning Experience
Personalizza l'interfaccia utente di Lightning Experience senza scrivere codice.
Build a Custom Theme Layout Component for Experience Builder Sites
Customize your Experience Builder site with a theme layout component.
Human Centered Design
Exam Weight: 12%
Relationship Design
Discover how design can help build better relationships with customers and communities.
Ethics by Design
Learn about ethical design and how to incorporate it into technology development.
Conversation Design
Learn to design conversations that build better relationships with customers at scale.
Declarative Design
Exam Weight: 27%
Cert Prep: Administrator: Configuration, Setup, and Objects
Use scenarios and interactive flashcards to study for the admin certification exam.
Rapporti e cruscotti digitali per Lightning Experience
Visualizza le metriche aziendali chiave in tempo reale con Lightning Experience.
App Customization Lite
Personalizza i layout di pagina, i layout compatti e le azioni dell'app.
Generatore di app Lightning
Crea rapidamente pagine personalizzate per Lightning Experience con gli strumenti point-and-click.
Systems Design with the Lightning Design System
Learn how to design reusable patterns and scalable systems.
Produttività in Lightning Experience
Suggerimenti per incrementare la produttività quotidiana con Lightning Experience.
Coinvolgimento degli utenti
Crea una guida in-app per aiutare gli utenti a sfruttare al meglio l'app Salesforce.
Nozioni di base di Flow Builder
Esplora Flow Builder e scopri quando usare i flussi per automatizzare i processi aziendali.
Nozioni di base su Service Cloud
Potenzia i tuoi agenti con gli strumenti omnicanale e una piattaforma intelligente per l'assistenza.
Lightning Experience Features
Examine new sales tools for managing Leads, Opportunities, and more.
Service Cloud Agent Productivity
Help your agents work faster and more efficiently in the Service Console.
User Training and Enablement
Learn how to support your Salesforce users and prepare them for success.
Visualforce & Lightning Experience
Learn how to use Visualforce to customize your Lightning Experience.
Testing
Exam Weight: 11%
Salesforce Lightning Design System (SLDS)
Exam Weight: 21%
Lightning Design System Basics
Get started using the Lightning Design System to build Salesforce apps.
Nozioni di base sui componenti Web Lightning
Crea componenti efficienti e riutilizzabili in linea con i moderni standard web.