Prerequisite: Salesforce Administrator
Administrator is a prerequisite for Advanced Administrator. This trailmix only consists of topics above and beyond the Admin trailmix.
Advanced Administrator Exam Overview
Exam guide, recommended courses, registering for your exam, etc.
Security and Access
Exam Weight 20%
Amministrare gli elenchi di selezione
Scegli il campo dell'elenco di selezione più adatto per una determinata esigenza, gestisci gli elenchi di selezione e condividine i valori.
Enhanced Transaction Security
Monitor events, enforce policies, and get instant notifications based on rules you create.
Session-Based Permission Sets and Security
Use session-based permission sets to limit access to data in your org.
Impostazioni dell'organizzazione a livello di azienda
Impostazioni internazionali, uso di più valute e controlli dell'interfaccia utente.
Configure Enterprise Territory Management Permissions and Access
Trailblazer Community Documentation
Objects and Applications
Exam Weight 19%
Lightning Experience Features
Examine new sales tools for managing Leads, Opportunities, and more.
Auditing and Monitoring
Exam Weight 10%
Monitoraggio evento
Scopri informazioni chiave sulla tua organizzazione Salesforce con questa potente funzionalità di monitoraggio.
Cloud Applications
Exam Weight 11%
Lead e opportunitÃ
Scopri come potenziare il processo di vendita con i lead e le opportunità in Salesforce.
Prodotti, preventivi e contratti
Configura listini prezzi, modelli e contratti per aiutare gli agenti di vendita a vendere i prodotti.
Territori di vendita avanzati
Informazioni sulle competenze avanzate per la gestione dei territori e considerazioni sulle prestazioni.
Lightning Knowledge Setup and Customization
Create record types and page layouts to optimize Lightning Knowledge for your business.
Knowledge Article Visibility and Data Category Considerations
Trailblazer Community Documentation
Set Up Case Escalation and Entitlements
Create processes to help support teams become more efficient.
Omni-Channel for Lightning Experience
Route work to the right agent for the job and get a complete view of your contact center.
Data and Analytics Management
Exam Weight 13%
Formule e convalide
Personalizza le app senza scrivere codice, utilizzando la logica point-and-click.
Gestire i duplicati
Risolvi e previeni la duplicazione dei record per accrescere la fiducia degli utenti nei tuoi dati.
Servizi esterni
Connetti un servizio esterno a Salesforce e chiama metodi basati su quel servizio.
Import and Export with Data Management Tools
Use dataloader.io and the Data Import Wizard to manage data in Salesforce.
Improve Data Quality for Your Sales and Support Teams
Clean up data with validation rules, formula fields, lookup filters, and automation.
Improve Data Quality for a Recruiting App
Use validation rules and formulas to ensure data quality in an app.
Evaluate Report Data with Formulas
Delve deeply into numerical data with these powerful Lightning Report Builder features.
Embed Dashboards and Report Charts on Lightning Pages
Give sales reps insights where they work with report charts and dashboards.
Environment Management and Deployment
Exam Weight 7%
Process Automation
Exam Weight 20%
Approvare i record tramite processi di approvazione
Assicurati che i record critici vengano visionati dalle persone giuste al momento giusto.
Additional Preparation
Additional resources to help prepare you for certification.
Prepare for your Advanced Administrator Certification Exam (CRT211)
(Optional) Instructors will present different scenarios tied to the exam objectives to help prepare you for your exam.