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Rendere Service Cloud più intelligente
Ottimizza l'assistenza clienti con i bot Einstein e altre funzionalità basate sull'intelligenza artificiale (IA).
Einstein for Service Rollout Strategies
Create rollout strategies to solve cases quickly with AI.
Einstein Reply Recommendations for Service
Solve cases smartly with Einstein Reply Recommendations.
Agente dell'assistenza Agentforce: breve panoramica
Aiuta i clienti con bot AI di nuova generazione che offrono risposte autonome e naturali.
Einstein Classification Apps for Service
Improve case data with predictive intelligence and save your support agents time.
Einstein Article Recommendations for Service
Recommend articles to service agents in real time with Einstein Article Recommendations.
Knowledge Grounding for AI: Quick Look
Prepare your knowledge base to optimize AI-generated content.