Learn Sales Cloud Fundamentals
Explore Sales Cloud from accounts and contacts, to leads and opportunities.
Get Hands-On with Trailhead
Get Started with Trailhead
Crea organizzazioni pratiche, applica le tue competenze Salesforce e completa le sfide Trailhead.
Iniziare a utilizzare Salesforce e scoprire in che modo contribuisce a migliorare il tuoi risultati.
Esercitati con le funzionalità specifiche per la vendita in Salesforce.
Scopri come utilizzare un software CRM (Customer Relationship Management) per sviluppare il tuo business.
Explore Sales Cloud
Learn the basics of Sales Cloud. Get familiar with core functions and how you can manage sales processes from prospecting to close.
Sviluppa il tuo business, migliora la produttività e prendi decisioni intelligenti con Sales Cloud.
Learn how to track prospective customers with Salesforce leads.
Learn how opportunities help you close more sales deals.
Understand the process of creating and negotiating business contracts.
Learn how Salesforce can help you track your pipeline health.
Dive Into Accounts & Contacts
Learn how you can organize your view to access the most important information quickly.
Scopri come gli account e i referenti interagiscono in Salesforce.
Come utilizzare i record account in Salesforce.
Learn to use a contact record in Salesforce.
Use list views to organize your data and take action on records.
Learn to use the accounts list view in Salesforce.
Learn to use the contacts list view in Salesforce.
Assess Your Sales Cloud & Console Skills
Solve complex challenges with Sales Cloud and Console.
Sblocca i contenuti dei superbadge dimostrando di essere consapevole della sicurezza del programma di concessione delle credenziali.
Showcase your Sales Cloud and Console navigation skills
Dive Into Leads & Opportunities
Learn how you can tailor the sales process to stay on top of your most important deals.
Scopri come potenziare il processo di vendita con i lead e le opportunità in Salesforce.
Learn to use an opportunity record in Salesforce.
Assess Your Account & Opportunity Management Skills
Solve complex challenges for accounts and opportunities.
Demonstrate your ability to create a 360-degree view of customers.
Work with opportunity records to super-power sales success.
NEXT: Become a Selling Specialist
Continue your learning journey by becoming a selling specialist.
Informazioni su questo itinerario
Get to know Sales Cloud by exploring how it can help you manage sales processes, from prospecting to close. In this trail, you’ll learn about organizing your Sales Cloud view, tailoring the sales process, and solving complex sales challenges. You’ll gain skills in account management and strategy, prospecting and qualification, productivity, and data management. Dive deeper into Sales Cloud by exploring more enhanced features after you’ve completed this trail.