Data 360: dalla configurazione all’attivazione
Implementa soluzioni con Data 360 per ottenere risultati misurabili per le aziende.
Connettere e unificare
Build a complete customer view by connecting, transforming, mapping, and unifying data.
Explore and use data model objects in Data 360.
Nozioni fondamentali sulla mappatura dei dati, la risoluzione delle identità e i record unificati.
Connect, unify, query, and segment your data in Data 360.
Demonstrate your proficiency in connecting your Salesforce data in Data 360.
Governance e sicurezza
Govern and secure your data through tagging, policies, and data spaces.
Scopri come la governance dei dati viene applicata in modo coerente in Agentforce e in tutte le applicazioni sfruttando la creazione di tag basata su IA e la governance delle policy in Data Cloud.
Manage your data effectively with tags, classifications, and policies.
Add extra security for your sensitive Data 360 data with Platform Encryption.
Elaborare i contenuti
Connect unstructured data, process content, and use RAG to prepare your content for AI.
Discover how search index types in Data 360 improve search accuracy.
Learn how to ground search with unstructured data.
Improve LLM responses by augmenting agents and prompts with relevant business data.
Procedura dettagliata per l’implementazione di un agente radicato nel contesto con Knowledge utilizzando la Generazione aumentata di recupero (RAG, Retrieval Augmented Generation) in Data Cloud.
Eseguire query e segmentare
Query, enhance, and segment unified data to improve data-driven actions and campaigns.
Use your data effectively by creating calculated and real-time insights.
Analizzare e formulare previsioni
Expand your data's impact with tools for analytics and building predictive models.
Turn unified data into valuable insights with standard and custom reports.
Create semantic models and semantic definitions to input your data into Data 360.
Build an AI model to predict lead conversion and display results with a screen flow.
Agire sui dati
Build personalized experiences and better agents with unified data.
Bring insights from Data 360 into your Salesforce CRM org.
Combine the power of Data 360 and Flow Builder to automate processes with external data.
Discover how to implement Data 360 for Agentforce.
Study resources for the Data Cloud Consultant exam.
Scopri di più
Dai uno sguardo ad altri prodotti Salesforce per vedere in che modo possono aiutarti a creare customer journey personalizzati e prendere decisioni basate sui dati.