Enable Your Workforce with Agentforce
Discover the capabilities of Agentforce and launch your first AI agent.
Scopri le funzionalità dell'IA generativa e la tecnologia su cui si basano.
Create and test a prompt template for summarizing support cases with generative AI.
Scopri come queste app autonome usano gli LLM e il contesto per aiutare i clienti e gli agenti umani.
Aiuta i clienti con bot AI di nuova generazione che offrono risposte autonome e naturali.
Crea un agente dell'assistenza Agentforce per fornire consigli e accettare prenotazioni.
AI agents are set to become ubiquitous in our daily lives. Here's how they work and how they are transforming business and application development alike.
Register for free to join our panel of experts for essential strategies to help you cultivate a highly skilled AI workforce.
Validate foundational knowledge of AI and data as they apply to CRM.
Prove skills implementing out-of-the-box AI capabilities and enhancing them with Einstein.
Establish Your AI and Data Roadmap
Learn effective strategies and best practices to ensure the long-term success of your implementation.
Definisci la vision, i casi d'uso, la roadmap e la governance della tua organizzazione per un'intelligenza artificiale affidabile.
Come creare una strategia e preparare i dati per i progetti di IA.
Scopri Data Cloud, la piattaforma in tempo reale che fa magie per il cliente.
Strategie e best practice a supporto dei cambiamenti nell'organizzazione per l'introduzione dell'IA.
Strategie per ottenere il massimo impatto di dati e IA sui processi decisionali.
Register for free to join our panel of experts to learn how to build trust and cultivate a culture of AI adoption with our proven approach.
Achieve your most important AI and data goals with trusted Salesforce advisors by your side.
Showcase expertise to fulfill customer requirements and create solutions with Data Cloud.
Build a Path With Customer Success
Get the most out of your Salesforce investment with these resources, guidance and support.
Learn how Salesforce Customer Success can help you achieve your goals.
Get more value from Salesforce with Success Plans.
Discover what the Customer Success Score is and how to access actionable insights.
Realize value faster with the experts closest to Salesforce technology.
Use Trailhead to develop a culture of learning at your company.
Extend Your Expertise with Salesforce Partners
Discover how industry-leading experts bring CRM + AI + Data expertise and trusted apps to help companies connect with their customers in a whole new way.
Unlock your data and deploy AI throughout your CRM with industry-leading Salesforce partner apps and experts.
Scopri i clienti, i partner e i Trailblazer che formano l'ecosistema Salesforce.
Potenziare Salesforce con le app e i servizi di AppExchange.
Find Salesforce experts to help on your projects.
Informazioni su questo itinerario
Explore how Agentforce and Salesforce Customer Success can transform your strategy with Salesforce. In this trail, you'll discover how agents can support your organization, build your first agent, and implement effective strategies for long-term success with CRM, data, and AI. Additionally, you'll uncover the range of Customer Success resources available to support your journey.