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Contact Center Operations
Modulo

Contact Center Operations

Optimize agent capacity and create collaborative workplace climates.

Inizia
+400 punti
base
Assistenza
~25 minuti

Competenze che acquisirai

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  • Miglioramento e ottimizzazione dei processi
  • Pianificazione
  • Operazioni aziendali
  • Assistenza clienti

Prodotti

  • Service Cloud

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