Skip to main content
+ 400 points
Module
Workforce Engagement for Contact Center Planning
Learn how support operations planners use data to schedule and staff agents.
Add to Favorites
Ajouter au Trailmix
Environ 1 h 5 min
Forecast Your Support Workload
Environ 20 min
Incomplet
Determine Staffing Needs with an Omni-Channel Plan
Environ 15 min
Incomplet
Grow Your Team's Skills with Sales Enablement
Environ 15 min
Incomplet
Assign the Right Agents to Shifts
Environ 15 min
Incomplet
Environ 1 h 5 min
Disponible sur le parcours suivant
Get Started with Workforce Engagement
