+ 500 points
Parcours
Get Started with Workforce Engagement
Learn how Workforce Engagement makes your service team more productive.
Environ 1 h 10 min
+ 100 points
Module
Workforce Engagement for Service: Quick Look
Boost your contact center’s operational performance across all channels.
Environ 5 min
hideMasquer 1 unités
+ 400 points
Module
Workforce Engagement for Contact Center Planning
Learn how support operations planners use data to schedule and staff agents.
Environ 1 h 5 min
showAfficher 4 unités
Environ 1 h 10 min