See What’s New with Communications, Consumer Goods, and Media
Learning Objectives
After completing this unit, you’ll be able to:
- Describe how automation helps improve promotional product alignment.
- Explain how to increase pricing and order-taking efficiency for consumer goods.
- Define which enhancement enables media companies to accelerate operations.
- Describe how media companies can streamline the ad sales process.
Billing Inquiry Manager
Communications
Billing Inquiry Manager summarizes multiple sources of information and provides service agents with the next best action for billing inquiries.
Enterprise Sales Management Enhancements
Communications
Enable access to a similar set of functionality, whether using Classic Journey or Guided Journey, by adding products, visualized product details, and eligibility rules.
Promotion Transfer
Consumer Goods
Increase efficiency and productivity with automated promotion transfer between Trade Promotion Management and Retail Execution. This helps you associate the right promoted products with in-store execution hierarchies.
Learn more about Promotion Transfer.
Flexible Time Planning Dimensions
Consumer Goods
Enable planning flexibility with monthly edits in the customer business plan and flexible period support, to align with customer-specific time dimensions for promotions and overall account plans.
UI and Business Logic Extensibility
Consumer Goods
Increase pricing and order-taking efficiency with order summary screens, delivery date validation, and customer-specific unit of measure for Consumer Goods Cloud for Service.
Linear TV Media Planning Enhancements
Media
Spot-based media planning lets you select demo codes and plan based on impressions, rating points, or both. Ad placement configuration auto-populates across a spot calendar that you can adjust manually.
Advertising Sales Management Enhancements
Media
Media companies can streamline their ad sales processes with spot calendar distribution and simplified workflows featuring intuitive navigation.
MuleSoft Direct for Media Cloud Integration Apps
Media
Streamline media ecosystem integrations through out-of-the-box integration apps. Media companies can now easily integrate their systems with Media Cloud, significantly reducing integration time and accelerating operations.