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+300 puntos
Módulo
Service Cloud Agent Experience
Discover how agents use the Service console to close customer cases fast.
Add to Favorites
Agregar a Trailmix
~25 minutos
Learn About Service Cloud for Agents
~5 minutos
Incompleto
Explore the Service Console
~10 minutos
Incompleto
Create and Manage Cases
~10 minutos
Incompleto
~25 minutos
Disponible en la siguiente ruta
Información general sobre Service Cloud para Lightning Experience