+500 points

Grow Your Career as a Customer Service Agent

Get skills to advance your career and tools to help you handle difficult cases.

~50 mins
+200 points

Artificial Intelligence for Customer Service

See how artificial intelligence is changing customer service, from chatbots to analytics.

~20 mins
+300 points

Communication Skills for Customer Service Agents

Learn effective communication techniques and best practices for engaging with customers.

~30 mins
~50 mins