+500 points
Trail
Grow Your Career as a Customer Service Agent
Get skills to advance your career and tools to help you handle difficult cases.
~35 mins
+200 points
Module
Artificial Intelligence for Customer Service
See how artificial intelligence is changing customer service, from chatbots to analytics.
~15 mins
hideHide 2 Units
+300 points
Module
Communication Skills for Customer Service Agents
Learn effective communication techniques and best practices for engaging with customers.
~20 mins
showShow 3 Units
~35 mins