+3,500 points

Trail

Get on the Road with Field Service Lightning

Learn how Field Service Lightning can help you manage all the moving parts of a successful field service center.

~4 hrs 20 mins

+1,100 points

Module

Field Service Lightning Basics

Learn about Field Service Lightning and set service territories.

~1 hr 15 mins

Get Started with Field Service Lightning

~15 mins

Incomplete

Enable Field Service and Create Service Resources

~30 mins

Incomplete

Configure Territories and Set Operating Hours

~30 mins

Incomplete

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+1,500 points

Module

Field Service Center Customization

Customize, track, and report on your mobile service workflow.

~1 hr 30 mins

Manage Common Field Service Jobs

~30 mins

Incomplete

Initiate Field Service Jobs

~30 mins

Incomplete

Track Field Service

~30 mins

Incomplete

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+600 points

Module

Field Service Preventive Maintenance

Track the installation, replacement, and periodic maintenance of your customers' assets.

~50 mins

Track Customer Assets

~30 mins

Incomplete

Create Maintenance Plans

~20 mins

Incomplete

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+300 points

Project

Install the Field Service Lightning Managed Package

Install the Field Service Lightning managed package in a Trailhead playground.

~45 mins

Create a Field Service Trailhead Playground

~15 mins

Incomplete

Install the Field Service Lightning Experience Managed Package

~15 mins

Incomplete

Build Your Team

~15 mins

Incomplete

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~4 hrs 20 mins