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Get on the Road with Field Service
Trail

Get on the Road with Field Service

Learn how Field Service can help you manage all the moving parts of a successful field service center.

Start
+2,100 points
Intermediate
Customer Service Professional
~3 hrs

Skills you will gain

Complete the Trail to build your expertise. Learn More
  • Product Management
  • Process Improvement and Optimization
  • Account Management
  • Customer Service
  • Technical Support and Services
  • Show More
  • Product Management
  • Process Improvement and Optimization
  • Account Management
  • Customer Service
  • Technical Support and Services
  • IT Management
  • Show Less

Products

  • Service Cloud
  • Salesforce Platform
  • Field Service
+2,100 points
Intermediate
Customer Service Professional
~3 hrs
+1,100 points
Module

Field Service Basics

Learn about Field Service and set service territories.

~1 hr 15 mins
+700 points
Module

Field Service Preventive Maintenance

Track the installation, replacement, and periodic maintenance of your customers' assets.

~55 mins
+300 points
Project

Install the Field Service Managed Package

Install the Field Service managed package in a Trailhead playground.

~50 mins
~3 hrs